Hi.
Stationery is my passion and organisation is my love language! Thanks for stopping by, Courtney x
Stationery is my passion and organisation is my love language! Thanks for stopping by, Courtney x
Prior to placing an order on courtneymangan.com.au please carefully read the Terms and Conditions and our Privacy Policy.
We reserve the right to make changes or updates to these Terms and Conditions at any time without providing prior notice.
Any and all changes or updates to these terms and conditions will apply immediately at the time of appearing on courtneymangan.com.au
Returns & Refunds
Purchases from the courtneymangan.com.au may be returned in the event the product is faulty or damaged in accordance with Australian Consumer Law. The refund will be made to the original form of payment, and cannot be amended. The customer will have the option of a replacement or refund of the faulty or damaged products, less postage.
Missing, damaged or defective products must be reported within 30 days of delivery to the Courtneymangan.com.au email support team, including a photo and description of the issue. These products will be replaced at no additional cost.
We do not do exchanges or refunds for change of mind.
For more information or to report an issue please email hello@courtneymangan.com.au
Payments & income duties or taxes
Your order will be charged in the currency displayed on the website. We currently support AUD. The order amount will be deducted from the provided Credit Card immediately at purchase.
Courtney Mangan is not responsible for any additional fees or charges applied by your financial institution for currency conversion fees. If you are purchasing from us in a foreign currency to your own, the final cart total may not reflect the total charged to your account, which will be due to currency conversion fees and charges imposed by your financial institution. Courtney Mangan recommends speaking with your financial institution regarding their applicable fees and conversion rates prior to placing your order if you are purchasing in a foreign currency.
It is the customer’s responsibility to pay any overseas customs duties, foreign taxes or other fees that may be imposed. For more information on taxes, duties and customs regulations please contact your local customs office directly.
Order Processing
Orders are typically processed within 1-2 business days (not including holidays or weekends), however, during periods of peak sales or promotion, processing can take up to 5 business days.
Shipping
Various shipping options are available including standard & express.
Standard shipping does not include tracking.
If a product is returned to Courtney Mangan, or not received due to customer error including incorrect postage details, refused deliveries or similar are to be rectified at the customers expense. This includes an additional fee for re-delivery.
If a product is returned to Courtney Mangan and the customer does not wish to pay for re-delivery, the product cost will be refunded not inclusive of any postage fees.
Australian Shipping
Standard shipping in Australia will take 3 - 5 business days.
Express shipping in Australia will take 2 - 3 business days depending on region.
International Shipping
Standard international shipping will take 10 – 18 business days depending on region and customs clearance. Please note due to COVID-19 some locations have been taking longer that expected.
Express international shipping will take 4 to 7 business days depending on region and customs clearance. Please note due to COVID-19 some locations have been taking longer that expected.
International Orders / Customs
Any order that is shipped outside Australia is subject to the local area import laws, which may attract customs fees, taxies, duties and the like. Courtney Mangan recommends all international customers contact the relevant country import office to discuss the relevant fees and timing, prior to placing your order. Any fees or charges that are applicable to such import into the country are the responsibility of the customer, and are not included in your purchase. If the customer refuses the delivery due to customs fees or charges, and the product is returned to Courtney Mangan, only the product will be refunded, shipping costs are non-refundable.
