Hi.
Stationery is my passion and organisation is my love language! Thanks for stopping by, Courtney x
Stationery is my passion and organisation is my love language! Thanks for stopping by, Courtney x
Here are some answers to MY frequently asked questions. If you can’t find an answer to your question please contact hello@courtneymangan.com.au 10am – 4pm AEST Monday to Friday.
Do you ship internationally?
Yes, we do ship internationally! However all customs, import fees and taxes remain the responsibility of the customer. We ship to USA, Canada, UK, Ireland, New Zealand, South Africa and some countries in Asia, Europe & UAE.
How much does delivery cost?
DOMESTICALLY: All shipping is calculated based on weight and will be determine prior to placing your order in the shopping cart. Shipping costs vary from AUD $7.50-$12 depending on the option you choose for delivery.
INTERNATIONALLY: Shipping costs will depend on your location, you can see the delivery costs once you have added the items to your cart and chosen your country for delivery. All customs, import fees and taxes remain the responsibility of the customer.
How long does delivery take?
Orders are typically processed within 1-2 business days (not including holidays or weekends), however, during periods of peak sales or promotion, processing can take up to 5 business days.
Australian Shipping
Standard shipping in Australia will take 3 - 5 business days. Express is 2-3 days. These dates are not guaranteed and can vary due to COVID-19, so you may experience some delays. .
International Shipping
Standard international shipping will take 10 – 18 business days depending on region and customs clearance. Please note there may be some delays during COVID-19 due to international shipping partners. All customs, import fees and taxes remain the responsibility of the customer.
How can I track my order?
Depending on the shipping selected you may not receive tracking. If your order can be tracked you will be sent an email with tracking details for ARAMEX.
What do I do if I have received a faulty product?
Please contact us at hello@courtneymangan.com.au
Can I change my shipping address?
All orders are final sale, please be sure to carefully check your address details when checking out your order.
I haven’t received my order, what do I do?
If your order has exceeded the above shipping timelines please email hello@courtneymangan.com.au
